Priority Supermarket Delivery

The following information has been provided by the National Disability Insurance Agency.

All NDIS participants have now been assigned a unique home delivery access code to get priority access to supermarket home delivery services.

These have been provided directly to participants by SMS and email.

Use your code when placing online orders for home delivery services at participating supermarkets:

• Woolworths

• Coles

• IGA / Foodland IGA

• Foodworks

• Harris Farm

If you are an NDIS participant and have not received a code, contact your Local Area Coordinator, ECEI coordinator or call 1800 800 110.

Visit the Priority home delivery services webpage to learn more.

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For the latest advice, information and resources, go to www.health.gov.au

Call the National Coronavirus Helpline on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of your state or territory public health agency is available at www.health.gov.au/state-territory-contacts

If you have concerns about your health, speak to your doctor.

#COVID19

Heroes of COVID-19

It is humbling to see our devoted team working together to ensure our wonderful participants are supported during this time.

At Rural Lifestyle Options Australia we have a true appreciation for the efforts staff make and pride ourselves on recognising those who go the extra mile for our participants and colleagues.

Earlier in the month, we introduced the ‘Heroes of COVID-19’ Special Award as a small gesture of gratitude for those who had demonstrated exceptional practice throughout this period. In order to be acknowledged, staff have been asked to nominate their peers by sending a confidential email to our Chief Executive Officer, Michelle Latailakepa.

The response from our staff has been overwhelming and we are pleased to announce that we have recognised the first seven team members to receive this coveted award. In addition to a certificate, recipients have also received a $50 RLOA Gift Card, which can be used at all major retailers.

Over the coming weeks, we will recognising more ‘Heroes of COVID-19’ within the organisation, as the challenging coronavirus situation continues to unfold. To our wonderful team, thank you again for all that you do.

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#OneTeam #StrongerTogether #RLOA

Disability Information Helpline (COVID-19)

The following information has been provided by the National Disability Insurance Agency. The Australian Government has launched a new Disability Information Helpline for people with disability, their families, carers, support workers and services who need help because of coronavirus (COVID-19). If you have a COVID-19 related question and do not know where to start, you can contact the Helpline from Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST) in the following ways:

• Phone (free call): 1800 643 787.

• If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
  

The Helpline will help connect you with the right service, give you reliable and accessible information, or can connect you with a councillor for emotional support if that is what you need. Visit the Disability Information Helpline page on the Department of Social Services website for more information.

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For the latest advice, information and resources, go to www.health.gov.au

Call the National Coronavirus Helpline on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of your state or territory public health agency is available at www.health.gov.au/state-territory-contacts

If you have concerns about your health, speak to your doctor.

#COVID19