We enrich the lives of people with a disability.

Our People

These are just some of our exceptional, well trained staff, whose dedication truly make the difference in enabling our participants to live a life of their choice. 
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Meet Melissa

DipNg, EN, AdvDipComSecMgt

Melissa joined Rural Lifestyle Options Australia in April 2021 as the Team Leader Support Coordination. In Melissa’s current role Melissa provides leadership to a large team of highly skilled Support Coordinators who are highly skilled at sourcing the right supports and services for people based on the goals outlined in their NDIS plans. Their focus is to ensure that people are supported to make the decisions they want to make while completing the background work required to bring the persons NDIS goals to fruition. Prior to joining the organisation, Melissa worked for over 10 years in the Aged Care, Hospital ward on Medical unit and Disability Sectors in a variety of positions including Enrolled Nurse, Team Leader and Support Coordinator. Melissa notes that her favourite aspect about working for the organisation is the amazing support from management. "With RLOA I am respected and feel appreciated in all aspect of my work. The staff from RLOA always have a smile and love what they do. I feel this is a rare commodity in a company of this size. I feel blessed to be a part of such an amazing organisation." Melissa is passionate about supporting participants in achieving their goals and live their best life stating "I love what I do and the people I work with." Outside of work, Melissa enjoys travelling, exploring, and spending time with her family. Melissa also possesses a Certificate III in Health Services Assistance. 

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Meet Stacey

CertIVTAE, CertIVDis, CertIVEmpCons CertIVAgeSupport, CertIVCommServ, CertIVFrntLnMgt, CertIVBus, DipCommServ, DipMH, DipCW, DipHRM, DipBus 

Stacey joined Rural Lifestyle Options Australia in February 2022 and is a Service Manager. Stacey is responsible for ensuring that participants are receiving NDIS services that align with best practice and in accordance with RLOA Policy and Procedures. In addition to this, Stacey considers it her "responsibility for looking after the staff providing the service and ensuring they are both comfortable in performing their duties and happy". Prior to joining RLOA, Stacey has spent the last 15 years of her career in the Community Sector across both the Aged Care and Disability space. Outside of work, Stacey enjoys horse riding and spending time with family and friends. 

Gemma, Regional Business Development Officer
Meet Gemma

CertIVDis

Gemma joined Rural Lifestyle Options Australia in December 2021 and is the Regional Business Development Officer (QLD). Gemma is responsible for building relationships through networking, strengthening community supports and engagement, and providing all new participants with a seamless intake experience within the Queensland region. Gemma notes that she was drawn to her current role by the opportunity of joining “a values driven organisation which is focused on strengthening community supports within rural and regional communities”. Outside of work, Gemma enjoys spending time with her daughter, dining out and listening to podcasts. Gemma also possesses a Certificate III in Business Administration (Medical). 

Meet Sarah

DipECh, BBus(Comm) 

Sarah joined Rural Lifestyle Options Australia in July 2020 and is a Plan Manager. Sarah is responsible for supporting participants to manage their NDIS funding by processing invoices on their behalf for supports and services delivered to them. Sarah’s favourite aspect about working for the organisation is “knowing that the work that I undertake in my role is part of a team effort that together makes a positive difference to the lives of the participants and their families”. Outside of work, Sarah enjoys going to the beach, spending time her family, eating good food and watching reality TV shows, documentaries and comedy and feel good movies. Sarah is currently completing her Certificate IV in Accounting and Bookkeeping.    

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Meet Robert

CertIVDis

Robert joined Rural Lifestyle Options Australia in November 2020 and is a Lifestyle Support Worker. Robert notes that his favourite part about working for the organisation is “the beautiful people we support and the colleagues who you can rely on". Further noting that he enjoys “making people smile and feel good about themselves no matter what adversities they are facing in their day to day lives.” Outside of work, Robert enjoys hiking, bushwalking and reading a good fiction novel. Robert also possesses a Certificate III in Individual Support. 

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Meet Sheryl

 

Sheryl joined Rural Lifestyle Options Australia in March 2003, Sheryl is one of our talented Senior Support Workers. Her favourite aspect about working for the organisation is the knowledge she has gained advocating for participants while supporting them to achieve their goals. Sheryl notes that she loves "how the organisation supports participants to engage in activities within the community". Outside of work, Sheryl enjoys spending time with friends and family, watching movies, bush walking and painting.  Sheryl possesses a Certificate III in Disability and Certificate III in Aged Care and is currently completing her Certificate IV in Disability.  
 

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Meet Raven

CertBA, AdvDipBus

CIMA

Raven joined Rural Lifestyle Options Australia in May 2019 and is the Assistant Accountant. Raven joined the organisation with over 20 years experience in finance related roles across Australia, England and Ireland. Her favourite aspect about working for Rural Lifestyle Options Australia is “knowing that together the team is making a difference within communities” further stating that she is “passionate about being of service to Participants and Lifestyle Support Workers within this finance role”. Raven is a member of the Australian Bookkeepers Association. Outside of work, Raven loves connecting with her medicine drums, meditation, working with Mother Earth and expanding her life to the way of the Shaman.

Monil, Social Worker
Meet Monil

BAppPH, MSocWk

MAASW

Monil joined Rural Lifestyle Options Australia in August 2018 as a Lifestyle Support Worker and is now a Social Worker. Monil is passionate about "providing informed quality services to our participants while maintaining social equality and equity." He further notes that he is "grateful to be part of a team that delivers positive change and that brings a smile in other people's lives." Outside of work, Monil enjoys playing basketball, spending time in nature, hanging out with friends, going on adventures, exploring new places and meeting new people. 

Cara Matthews
Meet Cara

CertIVDis, AdvDipComSecMgt

Cara joined Rural Lifestyle Options Australia in October 2016 as a Lifestyle Support Worker and is currently Interim Service Manager. Cara is passionate about supporting others and truly believes that “we have the most amazing participants” further noting that she feels “blessed to be a part of their lives”. She notes that she loves “being able to help participants achieve their dreams” and enjoys being part of the process of “assisting in helping them set their goals – whether they are short term or long term”. Outside of work, Cara enjoys spending quality time with her son, going out for lunch or having a BBQ with her family, trying new restaurants with her friends, going to the beach and camping. Cara also possesses a Certificate III in Business Administration and a Certificate II in Community Services.

Tom, Roster Officer
Meet Tom

Tom joined Rural Lifestyle Options Australia in February 2019 and is a Lifestyle Support Worker. Tom notes that he “loves helping people and working within the disability industry”. Outside of work, Tom enjoys playing guitar, working on cars, video games and spending time with friends and family. Tom also possesses a Certificate III in Hospitality and a Certificate III in Business.

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Meet John

CertIVFIMn, DipCommServ

John joined Rural Lifestyle Options Australia in March 2019 and is a Lifestyle Support Worker. John notes that he is passionate about “empowering participants to experience things they didn't realise they could do”. He acknowledges that his “strengths are in connecting with the participants to listen and to give them space to grow” further noting that he sets out every day to "try and support the participants he supports to be the best version of themselves". Outside of work, John enjoys Indian food, being among nature, camping, kayaking and fishing. 

Celena Bolton
Meet Celena

CertIVMH, DipHRM, AdvDipComSecMgt

Celena joined Rural Lifestyle Options Australia in November 2018 as a Lifestyle Support Worker and is now a Service Manager. Prior to joining the organisation, Celena held roles in Aged Care, Events and Hospitality and Creative Special Effects Make Up. Celena notes that her favourite aspect about working for the organisation is “the participants” further noting that it is an “absolute highlight watching them achieving their goals”. Celena is passionate about “working for a purpose” stating that “making the change from working in events for people to working with people, is a huge plus for me”. Outside of work, Celena enjoys water sports, nature, fitness, yoga, spending time with her family and her dogs Milo and Maple. Celena also possesses a Certificate III in Disability and Certificate III in Aged Care.

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Meet Dillon

CertIVDis

Dillon joined Rural Lifestyle Options Australia in April 2017 as a Lifestyle Support Worker and is now a Roster Coordinator. His favourite aspect about working for the organisation is being able to support participants in achieving their goals and engaging in the wider community. Prior to joining Rural Lifestyle Options Australia, Dillon used to visit schools to promote the development of Rugby League among rural communities. Dillon notes that he is very family orientated and enjoys spending time in the community and classic car events. He is an accredited Level II Australian Rugby League Referee, Level II Australian Rugby League Coach and has a Certificate II in Conservation and Land Management and a Certificate III in Individual Support (Ageing). 

Helena Bilic
Meet Helena

DipFit

Helena joined Rural Lifestyle Options Australia in November 2015 and is currently a Lifestyle Support Worker for the organisation. Helena’s favourite aspect about working for the organisation is the variety of participants and the things she learns from them. Helena notes that she also enjoys making a difference in improving the quality of life of our participants. Outside of work, Helena enjoys animals, rescuing wildlife and motorcycle riding. 

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Meet Sally

 

Sally joined Rural Lifestyle Options Australia in March 2018 and is a Finance Officer. Prior to joining the organisation, Sally accumulated over 15 years experience in a variety of roles across both the administration and retail industries. Sally notes that her favourite aspect about working for the organisation is the people, both participants and staff alike. Outside of work, Sally enjoys watching movies, spending time with her family and camping. Sally possesses a Certificate III in Business Administration. Sally is currently completing her Certificate IV in Accounting and Bookkeeping.