Rural Lifestyle Options Australia
Community Service Provider
A new way to 'Live well, live longer.'
Support At Home
We are proud to deliver bespoke 'Support At Home' services through
My Aged Care with a splash of country charm.
At Rural Lifestyle Options Australia, our goal remains the same. We strive to help you stay independent in your own home for longer, with personalised care that suits your lifestyle.
​
With the upcoming 'Support at Home' program launching in July 2025, we are excited to continue offering flexible services tailored to your individual needs and preferences. Whether you are looking for help around the house, support with personal care, or just someone to spend time with, we are here to make life a little easier, so you can continue living the life you love at home.
What is the 'Support At Home' program?
The 'Support at Home' program is a new, simplified way to access in-home aged care support through My Aged Care. It will replace the Home Care Packages Program and the Short-Term Restorative Care Program from 1 July 2025.
​
This program is all about flexibility. It offers a wide range of services under one model and is designed to evolve with you as your care needs change. When you sign up with Rural Lifestyle Options Australia, you will be supported by our experienced team, who will work alongside you to create a personalised care plan that meets your goals and maximises your support.
​
We will also help you understand your options, implement your 'Support At Home' supports and manage your services, so you can focus on what matters most to you.
Discover what the 'Support At Home' program means for you...
From 1 July 2025, the Home Care Package program will be replaced by the new 'Support at Home' program as part of the Australian Government’s aged care reforms. This change aims to deliver more funding, higher quality care, and a simpler, improved system to support older Australians to live independently at home for longer.
At Rural Lifestyle Options Australia (RLOA), we are here to guide you through this transition and ensure you continue receiving the care and support you need.
The 'Support at Home' program is designed to provide:
-
Quicker access to funding
-
Expanded care options
-
More transparent service delivery
-
Fairer pricing for aged care services
​
If you currently receive a Home Care Package, you will automatically transition to the new 'Support at Home' system without losing your funding or your unspent funds.
The 'No Worse Off Principle' - Protecting Your Funding
The Australian Government has introduced the “No Worse Off” principle to safeguard your existing Home Care Package funding.
This means:
-
Your funding will not be reduced during the transition.
-
Your out-of-pocket contributions will stay the same or lower compared to the Home Care Package system.
-
This principle applies to anyone who, as of 12 September 2024, is:
-
Receiving a Home Care Package
-
On the National Priority System
-
Assessed as eligible for a Home Care Package
-
Moving to 'Support at Home' - What you need to know...
When you move to the new 'Support at Home' system:
​​
-
You keep your current funding level
-
You retain your unspent funds
-
You continue receiving the support services you rely on
At RLOA, we are committed to making your transition to 'Support at Home' seamless and stress-free.
Choose from a wide selection of options designed to make your life easier.
Whether you need assistance with re-connecting with your community, getting out and about, cleaning and household tasks, support with maintaining your garden or personal care services, we will tailor our service to suit your individual needs.
Home
Cleaning, housekeeping and chores
​
Organising and cleaning your cupboards
Monitoring your diet and food expiry
Making beds and changing linen
Laundry and ironing
Picking up dry cleaning
Minor home maintenance
​
Minor home modification
​
Attending to repairs
​
Gardening and lawn maintenance
​
General shopping
Lifestyle
Dressing and personal grooming
​
Assistance with showering
Monitoring your diet and food expiry
Meal preparation and eating assistance
Mobility and walking assistance
Assistance with communicating
Toileting and continence assistance
Oral and palliative care
Social
Providing companionship
Facilitating mind stimulating games
Arts and craft projects
Travel to appointments
Shopping and social arrangements
Where do I start?
At Rural Lifestyle Options Australia, we understand that navigating these upcoming changes may feel overwhelming. Rural Lifestyle Options Australia is here to make your transition to 'Support at Home' easy and worry-free.
​
Whether you have questions, need advice, or want help planning your future care, we are just a call or email away.
​
Take the first step in your Aged Care Home Care journey by emailing agedcare@rloa.org.au or by contacting 1300 032 175 to talk to one of our friendly staff members about your care needs today.
Can I access Private Support Services for Aged Care through RLOA?
If you are not eligible for a government-funded package or if you would like to start receiving supports while you are waiting for your package to be approved, you can book private services directly with Rural Lifestyle Options Australia.
​
These may be suitable while:
-
You are waiting to receive approval for government-funded services;
-
If you don’t meet the eligibility requirements or;
-
If you would prefer not to get assessed.
​
If you would like to learn more about how we can support you privately, please contact 1300 032 175 today.
Want to learn more about the 'Support at Home' program?
Read our new blog series:
Please note:
Rural Lifestyle Options Australia is an approved 'Support at Home' provider who bills in line with our Fee Schedule which is subject to increases from time to time. To coincide with the launch of this service, we will publish these on 1 July 2025.
​
​If you would like to learn more about how we can support you or your loved one under our 'Support at Home' model – please get in touch with one of our kind and compassionate Aged Care Specialists by:
​
-
Calling 1300 032 175 or;
-
Emailing agedcare@rloa.org.au or;
-
By completing the call back form below.
Let us get in touch.
If you would like to know more about our Support At Home services,
please provide your details using the form below and one of our friendly staff members will be in touch with you.
