Our History

An introduction by Carole Caswell, Chairperson.

Our story began over 36 years ago when a group of families established a self-help group when their children who are now adults were toddlers. In those early years this was their only support network. Through their hard work, passion, drive and commitment Rural Lifestyle Options Australia was established. 



  • We commissioned the “Roads to Independence report’. 

  • We started the organisation after receiving our first grant of $15,333.


  • Our organisation was officially incorporated. 


  • We acquired 4 Davis Street property. 


  • We were successful in receiving one-off funding to run the Consumer Participation project. 


  • We acquired 6 Davis street property. 


  • The organisation was recipients for the Minister’s Award for excellence in workforce development.


  • We officially opened Jade Cottage (6 Davis Street).




  • We acquired Anna Street property.


  • We established our first Facebook page.



  • The Board of Directors appointed Michelle Latailakepa as CEO.

  • We launched our Unfunded Projects initiative as proudly published on our website.

  • We recognised the first two employees for 15 years of service awards. 

  • We relaunched our branding and website.

  • We became an endorsed host provider for My Life My Choice self-directed service.

  • We became an approved QLD Mental Health provider.

  • We formed the Participant Consultative Committee. 


  • We opened a new office in South East Queensland.

  • We renovated our South East Queensland property to transform it into a fully accessible Respite Retreat for children and adults.

  • We officially opened our first Social Enterprise, 'Preloved Homewares' Op Shop. 

  • We became a company limited by guarantee and started trading under Rural Lifestyle Options Australia.

  • We officially opened our first Sensory Room in South East Queensland.

  • We became a registered NDIS provider in Queensland.


  • We became a registered NDIS provider in New South Wales.

  • We became a registered NDIS provider in Victoria.

  • We became a registered NDIS provider in Australian Capital Territory.

  • We became a registered NDIS provider in Tasmania.

  • We commenced our transition to the NDIS.

  • We delivered NDIS services in Queensland.

  • We delivered NDIS services in New South Wales.

  • We became an approved Aged Care Home Care provider nationwide.

  • Our Reflect Reconciliation Action Plan was endorsed and implemented.

  • We appointed first independent Directors reconstituting Board Governance for Growth.


  • We appointed first NDIS Intake and Support Officer in New South Wales.

  • We hosted our first NAIDOC week event in Queensland.

  • We converted a building into a five bedroom fully accessible residence for four participants in South East Queensland.

  • We opened a new office in Murwillumbah, New South Wales.

  • We hosted our first 1:5 All Abilities Charity Relay during Disability Action Week in Queensland.

  • The organisation proudly celebrated 25 years of service.


  • We underwent an organisation wide re-brand.

  • We announced the second Annual 1:5 All Abilities Relay 2019.

  • We opened another office in Logan Central.

  • We relocated our main office to Murwillumbah and expanded its size.