From 'Roads to Independence' to now.

Our History

An introduction by Carole Caswell, Chairperson.
We provide disability support that changes lives. 

Our personalised services give people and their families in rural and regional communities more choice, control and independence. Our support opens up a world of possibilities and experiences and we do it together, one person and one life goal at a time. This has been our driving focus since 1993, when our not-for-profit organisation was established by a group of families in Beaudesert. While today, the footprint of our organisation has grown significantly, we distinguish ourselves from the pack, by remaining true to the vision of our founders who strived for more options and opportunities for their loved ones living with disability. Staying true to our ethos of ‘locals supporting locals’ we are always on the lookout for passionate people who embody our values to join our team, as we continue to grow our services into the rural and regional communities that need it most.

To learn more about our thriving organisational culture, please visit our Careers page.  

Rural Lifestyle Options Australia’s commitment to the people who access our services remains resolute, proudly underpinned by our motto of “Big enough to provide the service, small enough to look after you.” 
 

Milestones

1993  

  • We commissioned the 'Roads to Independence report’. 

  • We started the organisation after receiving our first grant of $15,333.

1994

  • Our organisation was officially incorporated. 

2001

  • We acquired 4 Davis Street property. 

2003

  • We were successful in receiving one-off funding to run the Consumer Participation project. 

2007

  • We acquired 6 Davis street property. 

2008

  • The organisation was recipients for the Minister’s Award for excellence in workforce development.

2009

  • We officially opened Jade Cottage (6 Davis Street).

 

2011

 

  • We acquired Anna Street property.

2014

  • We established our first Facebook page.

2015

 

  • The Board of Directors appointed Michelle Latailakepa as CEO.

  • We launched our Unfunded Projects initiative as proudly published on our website.

  • We recognised the first two employees for 15 years of service awards. 

  • We relaunched our branding and website.

  • We became an endorsed host provider for My Life My Choice self-directed service.

  • We became an approved QLD Mental Health provider.

  • We formed the Participant Consultative Committee. 

2016

  • We opened a new office in South East Queensland.

  • We renovated our South East Queensland property to transform it into a fully accessible Respite Retreat for children and adults.

  • We officially opened our first Social Enterprise, 'Preloved Homewares' Op Shop. 

  • We became a company limited by guarantee and started trading under Rural Lifestyle Options Australia.

  • We officially opened our first Sensory Room in South East Queensland.

  • We became a registered NDIS provider in Queensland.

2017

  • We became a registered NDIS provider in New South Wales.

  • We became a registered NDIS provider in Victoria.

  • We became a registered NDIS provider in Australian Capital Territory.

  • We became a registered NDIS provider in Tasmania.

  • We commenced our transition to the NDIS.

  • We delivered NDIS services in Queensland.

  • We delivered NDIS services in New South Wales.

  • We became an approved Aged Care Home Care provider nationwide.

  • Our Reflect Reconciliation Action Plan was endorsed and implemented.

  • We appointed first independent Directors reconstituting Board Governance for Growth.

2018

  • We appointed first NDIS Intake and Support Officer in New South Wales.

  • We hosted our first NAIDOC week event in Queensland.

  • We converted a building into a five bedroom fully accessible residence for four participants in South East Queensland.

  • We opened a new office in Murwillumbah, New South Wales.

  • We launched NDIS Plan Management services. 

  • We launched NDIS Support Coordination services. 

  • We hosted our first 1:5 All Abilities Charity Relay during Disability Action Week in Queensland.

  • The organisation proudly celebrated 25 years of service.

2019

  • We underwent an organisation wide re-brand.

  • We held Closing The Gap events across South East Queensland and Northern New South Wales. 

  • We held the second annual 1:5 All Abilities Relay.

  • We held National Reconciliation Week events across South East Queensland and Northern New South Wales.

  • We opened another office in Logan Central.

  • We held NAIDOC events across South East Queensland and Northern New South Wales.

  • We appointed one new independent Director reconstituting Board Governance for Growth and Diversification.

  • We established a new RAP Working Group to support our commitment to Reconciliation comprising of staff who are passionate about social justice for our first nations people to both develop and drive our commitment towards this cause.

2020

  • We were announced as an official Brisbane Broncos Charity Partner for the 2020 NRL season. 

  • We launched our 'Have a holiday with RLOA' campaign. 

  • Our 'Innovate' Reconciliation Action Plan received conditional endorsement by Reconciliation Australia. 

  • We became a registered provider with the National Injury Insurance Scheme Queensland (NIISQ) for attendant care and support services.

  • Embedded a sophisticated virtual platform across all business streams.

  • We appointed two new independent Directors further strengthening our commitment to strong governance.

2021

  • We were announced as an official Brisbane Broncos Charity Partner for the 2021 NRL season. 

  • We launched our new Intranet to promote more open communication and stronger staff engagement within a largely remote workforce spanning across two states.

  • Our 'Innovate' Reconciliation Action Plan received final endorsement by Reconciliation Australia. 

  • We held Closing The Gap events across South East Queensland and Northern New South Wales. 

  • We launched promotional materials for 6 brand new Townhouses available for SIL in Yarrabilba, Queensland. 

  • We expanded our NDIS service offerings in NNSW & SEQ to include Individual Living Options (ILO) and commenced delivering ILO supports to new participants.

  • We established and launched our 'Caring for Carers' Unfunded Projects program.

  • We opened our new office in Redland Bay and relocated our Main Office to this location.