Aged Care Home Care 👨🏻‍🦳🧑🏻‍🦳

Committed to delivering bespoke Aged Care Home Care services which support you or your loved one’s needs, now and in the future.

At Rural Lifestyle Options Australia, our approach to Aged Care is built around the ethos of ‘Live well, live longer.’ This provides the foundation for our vision of delivering bespoke Home Care Packages, which are tailored to support you in making healthier choices while assisting you to remain independent in your own home for longer. 🏡

We offer a wide range of services designed to keep you healthier and happier in the comfort of your home while providing you with the necessary care and support. Whether you need assistance with re-connecting with your community, getting out and about, cleaning and household tasks, help with maintaining your garden, community nursing or personal care services, we will tailor our services to suit your needs.

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To learn more about how Rural Lifestyle Options Australia can support you or your loved one under the NDIS, please visit www.rloa.org.au/agedcare

Are you looking for a new NDIS provider?

One that will help you to understand your specific needs?

One that will support you in creating a personalised plan that will help you achieve your goals?

Well, look no further!

As Rural Lifestyle Options Australia is here to make that process as seamless as possible. In today’s blog, we will be discussing how to look for a new NDIS provider and letting you know why Rural Lifestyle Options Australia might be the right NDIS provider for you…

Your NDIS plan is intended to aid you in achieving your goals, so you can switch service providers if you believe you are not receiving the support or quality of services you need.

This is important as your choice of NDIS provider directly influences how you live your life!

The process to change providers doesn’t need to be complicated but there are still several steps involved.

The first step is to:

Research to see if there is a better organisation out there for you!

Before making any decisions, we recommend researching NDIS providers that deliver the services you require in your area. You will need to consider what services they offer, and online reviews, and gain a clear picture of the values of the organisation before proceeding any further. Once you have a few options, create a shortlist of the ones that are best suited to you. The second step is to: Notify your current provider.

We recommend having a verbal conversation with them first to ensure your feedback and thoughts about why you are changing providers are heard. If an outcome, can’t be reached you will need to provide a cancellation of services email in writing.

Although you don’t have to give a reason for why you are choosing to end your service with your current provider it can be helpful.

Once you have completed the second step, the next step is to: Check your existing Service Agreement.

You need to check what Exit or Cancellation of Services processes you have agreed to in your Service Agreement. This could include notice period and cancellation costs.

Once you have followed the steps in your Service Agreement document, make sure to ask your provider to end their service booking within the NDIS portal. In some cases, you might have to get in contact with the NDIA to cancel a service booking however we recommend having this conversation with your existing provider first.

If you have a Support Coordinator or Plan Manager, don’t forget to let them know what you are planning and provide them with the details of when you will be ending your agreement.

If you are looking for a new NDIS provider, Rural Lifestyle Options Australia could be the best option for you or your loved one.

At Rural Lifestyle Options Australia, our team of experienced and committed employees strives to ensure that every participant receives high-level care and support whenever necessary, allowing them to explore and achieve their ambitions while enjoying a comfortable standard of living.

Make the change today and start living your life the way you want!

___________________________________________________________________________________________ If you want to know more about how Rural Lifestyle Options Australia can be the provider for you or your loved ones, you can speak directly to one of our Rural Lifestyle Options specialists by calling 1300 032 175 today or please visit https://www.rloa.org.au/whatwedo

1,2,3 Switch! How to change your Aged Care Provider in three easy steps!

Looking for a new Aged Care provider can be daunting and could take some time… but finding the right one is essential! By following the three easy steps in today’s blog, Rural Lifestyle Options Australia can help you relax and give you peace of mind that you will soon be receiving the care and services you deserve.

Before you change providers, it is important to make sure that you are aware of the following before making the switch:

· Check whether your existing provider has exit fees or special conditions

· Ensure the current provider knows the date you want the services to end

· Confirm the new provider knows the date on which you want services to commence

If you cease your arrangement before finding a new provider, you have 56 calendar days to enter into a new Home Care Agreement with another provider before your Home Care Package is withdrawn.

If you are looking for continuous service, it is important to ensure the start date for the new provider coincides with the last day of services provided by your existing provider.

It is worth noting, that changing providers could save you thousands of dollars in fees!

Now that we have those critical factors to be aware of out of the way, it’s now time to jump into the three easy steps!

The first step is to find a new Home Care Provider that best suits your needs and meets your budget.

The second step occurs after you have found your new Aged Care Provider (yay you!). Once this has occurred, then it is time to notify your current Home Care Provider. Let your present Home Care Provider know that you are switching and provide them with the date you wish for services to cease.

It is noted that most providers require at least 14 days’ notice or some even up to 4 weeks.

It is best to notify them in writing, preferably by email, as this allows you to keep track of the conversation.

The third and final step is to ensure My Aged Care has been notified that you are changing providers. Once you have been provided with a referral code, you will need to present this to your new provider! This referral code is also known as a ‘reactivating home care services code.’

Finally, congratulations! You are on your way to getting the best care possible.

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If you would like to 1, 2, 3 switch from your current Home Care Provider to Rural Lifestyle Options Australia, please visit www.rloa.org.au/agedcare or contact agedcare@rloa.org.au or call 1300 032 175.