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Rural Lifestyle Options Australia

Community Service Provider

Rural Lifestyle Options Australia

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If you have returned to Australia from overseas, or been in close contact with a confirmed case of coronavirus, special restrictions apply.


The below information covers the following topics:


  • Who needs to isolate?

  • Stay at home or in your hotel

  • Monitor symptoms

  • What do I do if I get sick?

  • How can I prevent the spread of coronavirus?

  • Going outside

  • Advice for others living with you

  • Cleaning

  • Managing the 14 day isolation

  • More information


Who needs to isolate?


All people who arrive in Australia, or think they may have been in close contact with a person diagnosed with coronavirus, are required to self-isolate for 14 days.


Stay at home or in your hotel

When travelling home or to your hotel to start isolation use personal transport, such as a car, to minimise exposure to others. If you need to use public transport (e.g. taxis, ride-hail services, trains, buses and trams), reduce the spread of germs through good hand hygiene and avoiding physical contact. During the 14 days of isolation, you must stay at home or in your hotel and don’t go to public places including work, school, childcare, university or public gatherings.


Only people who usually live with you should be in the home. Do not see visitors. If you are in a hotel, avoid contact with other guests or staff. If you are well, there is no need to wear surgical masks at home. Ask others who are not in isolation to get food and necessities for you. If you must leave home, such as to seek medical care, wear a surgical mask. If you don’t have a mask, take care to not cough or sneeze on others.


Monitor symptoms


When in isolation, monitor yourself for symptoms including fever, cough, sore throat, tiredness or shortness of breath. Other possible symptoms include chills, body aches, runny nose and muscle pain.


What do I do if I get sick?


If you develop symptoms (fever, a cough, sore throat, tiredness or shortness of breath) within 14 days of returning to Australia, or within 14 days of last contact of a confirmed case, you should arrange to see a doctor for urgent assessment.


You should telephone the health clinic or hospital before you arrive and tell them your travel history or that you have been in contact with a confirmed case of coronavirus. You must remain isolated either in your home, hotel or a healthcare setting until public health authorities inform you it is safe for you to return to your usual activities.


How can I prevent the spread of coronavirus?


Practising good hand and sneeze/cough hygiene and keeping your distance from others when you are sick is the best defence against most viruses. You should:


  • Wash your hands frequently with soap and water, including before and after eating, and after going to the toilet

  • Cover your cough and sneeze, dispose of tissues, and wash your hands

  • Avoid contact with others (stay more than 1.5 metres from people)

  • Stay at home if unwell.


Going outside

If you live in a private house, it is safe for you to go into your garden or courtyard. If you live in an apartment or are staying in a hotel, it is also safe for you to go into the garden but you should wear a surgical mask to minimise risk to others and move quickly through any common areas.


Advice for others living with you

Others that live with you are not required to be isolated unless they meet one of the isolation criteria outlined above. If you develop symptoms and are confirmed to have coronavirus, they will be classified as close contacts and will need to be isolated.


Cleaning

To minimise the spread of any germs you should regularly clean surfaces that are frequently touched such as door handles, light switches, kitchen and bathroom areas. Clean with household detergent or disinfectant.


Managing the 14 day isolation

Being in isolation can be stressful and boring. Suggestions include:


  • Keep in touch with family members and friends via telephone, email or social media.

  • Learn about coronavirus and talk with others.

  • Reassure young children using age-appropriate language.

  • Where possible, keep up normal daily routines, such as eating and exercise.

  • Arrange to work from home.

  • Ask your child’s school to supply assignments or homework by post or email.

  • Do things that help you relax and use isolation as an opportunity to do activities you don’t usually have time for.


For the latest advice, information and resources, go to www.health.gov.au


Call the National Coronavirus Helpline on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.


The phone number of your state or territory public health agency is available at www.health.gov.au/state-territory-contacts


If you have concerns about your health, speak to your doctor.





Everyone must practise good hygiene to protect against infection and prevent the virus spreading.


Good hygiene includes:


  • Covering your coughs and sneezes with your elbow or a tissue

  • Disposing of tissues properly

  • Washing your hands often with soap and water, including before and after eating and after going to the toilet

  • Using alcohol-based hand sanitisers

  • Cleaning and disinfecting surfaces if you are sick, avoiding contact with others and staying more than 1.5 metres away from people

  • Cleaning and sanitising frequently used objects such as mobiles, keys and wallets

If you have a confirmed case, you need to self-isolate to prevent it spreading to other people.

Surgical masks


Surgical masks in the community are only helpful in preventing people who have coronavirus disease from spreading it to others.


If you are well, you do not need to wear a surgical mask. There is little evidence that widespread use of surgical masks in healthy people prevents transmission in public.


To learn more about the importance of practising good hygiene and knowing when to see a Doctor, please visit the Department of Health's website below:



Please see below an important update from Chief Executive Officer, Michelle Latailakepa. As a precautionary measure, we made the decision to postpone our scheduled Close the Gap morning teas earlier this week and have closed our Emerald House Drop-in Centre and Preloved Homewares Op Shop for the foreseeable future. Outside of this closure, I would just like to reaffirm that it is ‘business’ as usual for us, with our three offices across both Queensland and New South Wales remaining open to best serve the people we support. We are committed to continuing our delivery of supports and are taking proactive measures to protect the health and safety of our wonderful team.

While none of this means we need to panic, it does mean we need to respond responsibly in line with government and medical advice and begin planning for a potential worsening of the situation. We urge you to stay vigilant. Please do not attend our site or services if you are showing signs of a runny nose, sore throat, cough, fever or difficulty breathing or have recently returned from overseas. Please wash your hands thoroughly when you enter one of our sites.


If you are concerned that you or your loved one may be infected:


  • The National 24/7 Hotline triages people with respiratory symptoms and those who are concerned about contact with a possible Coronavirus case. If you think you may be infected, you can call the triage hotline on 1800 020 080.

  • Suspected Coronavirus patients can present in person to a GP clinic, a dedicated respiratory clinic or to a hospital ED if they call ahead.

  • Please notify us ASAP.


What are the next steps?


We are meeting regularly with senior executives and our Board of Directors to discuss the current health advice and the impact on our service.


  • As always, you should feel free to call your key contact person within the organisation if you have any concerns about yourself and/or your loved one of the service.

  • We will be continuing to monitor the information provided by the government to ensure the best response in keeping people safe and infection free.

  • We need to acknowledge that at some point, this may mean our services might need to reduce.

  • We are however working on robust contingency plans to reduce the impact if any of you might experience a reduction in supports.

We will continue to keep you informed and provide as much information as possible.


Michelle Latailakepa Chief Executive Officer




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