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Rural Lifestyle Options Australia

Community Service Provider

1300 032 175

Rural Lifestyle Options Australia

The latest Rural Lifestyle Options Australia updates.

Our News

Heroes of COVID-19



    This week, Rural Lifestyle Options Australia acknowledged another three wonderful team members as ‘Heroes of COVID-19’ with all recipients receiving a certificate acknowledging exceptional practice and a $50 RLOA Gift Card which can be used at all major retailers.

    A total of 31 staff members have now received this award, and we are sincerely grateful for their efforts to ensure the safe continuity of supports for our participants during this time.

    We plan on continuing to recognise more ‘Heroes of COVID-19’ within the organisation, as the coronavirus situation continues to develop. Congratulations to our latest recipients and keep up the good work!



    Through Michael's Eyes - Navigating Uncharted Waters (Video)


      In this video Michael shares how Rural Lifestyle Options Australia has navigated through uncharted waters during the COVID-19 pandemic and outlines how the organisation has adapted to still deliver high quality care and support under the NDIS National Disability Insurance Scheme. Thank you to Michael and his Lifestyle Support Worker Dillon for taking the time to be interviewed for this video. As an organisation we are proud to still be able to provide certainty through continuity of supports, during these uncertain times. During this unprecedented time, Rural Lifestyle Options Australia is continuing to deliver essential supports to people with a disability in rural and regional communities, as we have for over 27 years.


      If you or your loved one require services, please contact us on 1300 032 175 or visit www.rloa.org.au today.



      Coronavirus (COVID-19) Advice for people with disability


        The Australian Government Department of Health’s new webpage explains how people with disability can protect themselves from COVID-19, manage their mental health, and access important services like telehealth and prescription medications.


        Key points


        • The Department of Health’s new webpage helps people with disability exercise choice and control over their health during the COVID-19 pandemic.

        • We encourage you to share the information on this webpage with the NDIS participants you support.

        • We have also developed resources for people with disability, and we continue to share these, and resources developed by the Australian Government, with you and your NDIS participants.


        Australian Government Department of Health webpage for people with disability


        The Australian Government Department of Health has created a webpage containing COVID-19 advice for people with disability.


        The webpage explains how people with disability can protect themselves from COVID-19, including through good hygiene, physical distancing, avoiding public gatherings, isolating if they are sick, and finding safe and alternative ways to get the services they need.


        This advice supports and promotes the NDIS principles of empowering people with disability to exercise choice and control.


        We strongly encourage you to share this webpage, and the information it contains, with the NDIS participants you support.


        NDIS Commission resources for NDIS participants about COVID-19


        The NDIS Commission has a COVID-19 webpage containing information for people with disability, and we have issued two fact sheets for NDIS participants about COVID-19.



        • what to expect from their NDIS providers

        • their rights and how to make a complaint about a provider

        • what resources are available from the NDIA

        • where to find more information and resources about COVID-19.


        2. Our second NDIS participant fact sheet explains what to expect from providers and workers during COVID-19, including some possible changes to the way supports and services are delivered during this time.


        Disability Information Helpline


        The Disability Information Helpline provides information and referrals for people with disability who need help because of COVID-19. It can also assist families, carers, and support workers.


        The helpline is available by calling 1800 643 787. If you are deaf, hard of hearing or have a speech impairment, you can also call the National Relay Service on 133 677. It is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It is not available on national public holidays.


        Further information, alerts and resources


        The Coronavirus (COVID-19) information webpage on the NDIS Commission website contains links to updates, training, alerts and other resources. We also have a webpage of frequently asked questions about COVID-19 for all stakeholders.


        The Australian Government Department of Health has released a series of posters about COVID-19. You can download, print and pin these up in your premises to encourage your workers, as well as participants, their friends and family to follow simple steps, including practising good hygiene, to help stop the spread.


        Contact Us



        The above information was provided by the NDIS Quality and Safeguards Commission.

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